'ShikshaGPT' is a large language model (LLM) & RAG based conversational chatbot coupled with NLP layers including Intent Classification, Named Entity Recognition, Spell Check, and Hinglish understanding, tuned to help students get direct answers to their questions related to colleges, course, exam & career. This helps students receive accurate and relevant responses to their natural language queries. Utilizing Shiksha.com's extensive content repository as its reliable source of truth, this innovative tool enhances the accuracy and accessibility of information, providing students with a seamless and intuitive experience as they navigate the platform.
Vivek Jain, Chief Business Officer of Shiksha.com, said, “Shiksha.com helps students in discovery of colleges and courses. It is our endeavor to provide student centric content and information that is both reliable and up-to-date. ShikshaGPT has significantly elevated this process, allowing students to get direct answers to their questions around exams, colleges, courses, and admissions in a simple, conversational format. The results have been promising, with ShikshaGPT contributing to a 2.5x increase in engagement and 88% positive user feedback on the app.”
The chatbot not only transforms how students interact with information but also addresses internal business needs across Shiksha.com’s operations. With this tool, Shiksha.com has automated several processes, from generating captions for tech-enabled content like videos to parsing crawled web content, updating outdated information, and generating FAQs from user-generated questions. This innovation represents a major milestone in Shiksha.com’s commitment to enhancing both user and business workflows through technology.
The ShikshaGPT chatbot is available on the Shiksha.com mobile app, allowing students to tap into its functionalities anytime, anywhere, and get instant answers that make their educational journey smoother.
“At Shiksha.com, we believe in harnessing the power of AI to make information discovery intuitive and enriching. ShikshaGPT is more than just a chatbot; it’s a tool that empowers students, simplifies complex information, and brings them one step closer to their academic aspirations,” Vivek Jain adds.
To experience ShikshaGPT firsthand and know more about the chatbot, download the Shiksha.com mobile app from the App Store or Google Play.